Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be prepared for shipment and dispatched from our fulfillment center.

Shipping Times

Estimated delivery times:

  • United States & Canada: 5–12 business days

  • International: 7–15 business days

Please note: Delivery times are estimates and may vary due to factors outside our control such as carrier delays, customs processing, or high demand periods.

Shipping Costs

  • We offer Free Standard Shipping on all orders.

  • Expedited shipping options (if available) will be shown at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Delays & High Demand

During peak seasons or promotional periods, orders may experience slight delays. We appreciate your patience and understanding as we work to deliver your order as quickly as possible.

Incorrect Address

Please ensure your shipping details are correct at checkout.

  • We are not responsible for orders shipped to incorrectly entered addresses.

  • If you notice an error, contact us within 12 hours of placing your order.

Lost or Stolen Packages

If your package is marked as delivered but not received:

  • Please check with neighbors or your local carrier

  • Contact us within 7 days, and we will assist you in resolving the issue

Damaged Items

If your order arrives damaged, please contact us within 7 days with photos, and we will arrange a replacement or refund.

Contact Us

If you have any questions regarding your shipment, please contact:
aurevasupport@gmail.com

We are committed to providing a smooth and reliable delivery experience from checkout to your doorstep.